Shipping Information

We partner with top-tier distribution networks to ensure a safe and timely delivery of your order.

Every week we ship thousands of packages to countries around the world without any problems.

All our products are shipped in discreet, unmarked packages from our warehouses for privacy reasons.

Global delivery express service in a couple of days:

€14.95 for orders less than €100

Free shipping for orders above €100

For all orders dispatched from our warehouse in Switzerland, delivery is €4.95 via Swiss Post

We offer global delivery with 2-5 days delivery time depending on the final destination and with full Track & Trace from our warehouse to your address.

In Europe, 95% of packages are delivered within three business days.

You will automatically receive the shipping information via e-mail from us upon ordering and shipment. During transport, you can follow the shipment with Track & Trace and redirect delivery to an alternative address, etc.

All our shipments are fully insured, which means that in the rare event a shipment is lost during transport, we arrange for a free replacement at our own cost.

Check local legislation before ordering

It is always your full responsibility to ensure that the products can be legally imported to your country before you place an order in our webshop (see our Terms and Conditions). We will not replace packages seized by customs or other authorities in your country.

If you have any questions or special inquiries, then please contact us for more information.