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We only work with the very best distribution partners like Swiss Post and UPS to ensure a safe and timely delivery of your order.
Every week we ship thousands of packages to more than 30 countries around the World with UPS Express and less than 1 in 9.000 shipments encounter any issue during transport.
All our products are shipped in discreet, unmarked packages from our warehouses for privacy reasons.
We offer UPS Express delivery globally with 1-5 days delivery time depending on the final destination and with full Track & Trace all the way from our warehouse to your address.
In Europe 95% of packages are delivered within two business days.
You automatically receive the shipping information via e-mail from us upon ordering and shipment. During transport you can follow the shipment with the Track & Trace at UPS.com and redirect delivery to alternative address etc.
All our shipments are fully insured by UPS, which means that if the shipment disappears during transport, then UPS makes a free replacement at their own cost.
It is always your full responsibility to ensure that the products can be legally imported to your country, before you place an order in our webshop (see our Terms and Conditions).
We will not replace packages that were seized by customs or other authorities in your country.
If you have any questions or special inquiries, then please contact us for more information.
