Shipping Information

We partner with leading distribution networks to ensure safe and timely delivery of your orders. Each week, we successfully ship thousands of packages worldwide without issues.

All orders are packed discreetly and shipped in unmarked boxes for privacy reasons.

Global Delivery

We offer fast, fully tracked global delivery within 2–5 business days, depending on the destination. Around 95% of European orders arrive within three business days.

Shipping is available through our express service at €14.95 for orders under €100, and it’s free for orders over €100. For orders dispatched from our Swiss warehouse, delivery is available at €3.95.

You’ll automatically receive tracking details by email once your order is dispatched. During transit, you can monitor progress and redirect your parcel to another address if needed.

All shipments are fully insured. In the rare event that a package is lost during transport, we’ll send a replacement at no extra cost.

Check Local Legislation

Please ensure that our products can be legally imported into your country before placing an order (see our Terms and Conditions). We do not replace orders that are seized by customs or other authorities.

If you have any questions or special requests, please contact our customer support team.