Help centre

How should I store CBD oil?

Keep CBD oil in its original, closed bottle in a dry place away from sunlight and excess heat. Follow the storage and expiry guidance for your product.

Three practical storage checks

  1. Keep the product in its original, closed packaging and follow the storage conditions printed on the label.
  2. Choose a dry place away from direct light, excess heat, and moisture.
  3. Use the printed expiry or opening guidance as your reference. If the product's appearance or smell changes, check with customer service before use.

Unsure about a bottle or batch?

Send customer service the product name and a photo of the label so the team can help identify the relevant instructions.

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Common questions

Should I refrigerate the product?

Only refrigerate it if the product label calls for refrigeration. Otherwise, follow the label and keep it closed in a dry place away from direct light, heat, and moisture.

Where can I find expiry or opening guidance?

Check the printed label and original packaging first. If the information is unclear, send customer service the product name and a photo of the label.